I wrote this in 2003 when I was still working in a shop doing customer service (Dick Smith Powerhouse at Penrith).
1. DO NOT ask for a receipt. They print out automatically and you will get one whether you like it or not.
2. DO wash yourself before entering a shop, and putting on some clean clothes won’t go astray.
3. DO NOT talk on your mobile phone while purchasing items, it is very rude.
4a. DO remember your post code! If you have recently moved to a new area, you are exempt from this rule for a period of 2 months.
4b. DO NOT say “Gee, I never write letters to myself!” when you cannot remember you post code. You have to write your address on the back of the envelope anyway, not to mention the numerous forms you have to fill out nowadays.
5. DO NOT fold you notes. This rule may or may not apply to people in countries other than Australia, it depends on what your notes are made of. Australian Notes are made of plastic, and sit horribly in the till when the customers fold them up.
6. DO check the prices of things before you pick them off the shelf. If they scan at the wrong price, the register operator has no way of knowing.
(these rules are subject to change at any time and without notice)
Having said this, I don’t follow this last rule. I never check prices, but I never complain about the price either, so I’m still a good customer!
